Thursday, August 9, 2012

Installation


In order to um… “save money” (aka-getting NFL Sunday ticket) the hubs switched our cable and internet. He took the afternoon off to meet the technicians at the appointed time, except they never showed. Finally, about 3 hours late, the internet provider tech showed. He was not excited about the idea of running cable through our upstairs office, but I was firm with him and so he got to work. After some loud, screechy drilling, he was done and I sent him on his way with a piece of cake to thank him for not hassling me too much and to get in his good graces should I ever need him to come back.
In the midst of the drilling , Kev missed the phone call from the cable tech saying that he was severely overbooked and that he wouldn’t make it and we’d need to call to reschedule. As you can imagine, K was very happy with this news and not at all irritated when he called customer service. Haha. 
When he made the call, we were told that we would receive a call in less than 20 minutes to rebook our appointment time. Soon, it was after 9pm and we had not received the “20 minute guaranteed call back” so we gave up for the night and K settled in to watch some baseball while I read a magazine on the couch. About 9:15 the doorbell rang and K opened the door to a very agitated service tech from the cable company. He stated loudly that his boss had told him he had to come by and that he had worked 13 hours straight with no food and the more he talked the louder he got. So of course the hubs invited him inside.
Yes, I said he invited an agitated, hungry, stranger straight into the house. He continued to gesticulate wildly, saying how hungry he was, how his supervisors had overbooked him, how he was from Long Island, far from home, and how he hadn’t had a break all day. Having no other foods in the house as my kids were away and having given my last piece of cake to the internet tech, I had to think quickly as I was afraid we might be murdered or something. I called on my Southern hospitality training from my dear, sweet mama, and offered him a cold glass of iced tea. He drank it down in a few gulps, I refilled it and he calmed down. I filled it again and he was as calm as a lamb. He lingered around for a few more minutes as the hubs and I made commiserating comments about his horrible day and finally we were able to walk him out the door. As the door shut, I gave the hubs “the look” and said “Really, you invited him in?!?” The hubs said, “Babe, he’s tired and lonely.” 
Thinking back on it, I hope that glass of tea made his day a little better than it was. Kindness, I suppose, is never out of style. Laters.